B2B Marketing More Insight and Analysis

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Customer insight

  • 06-04-2010
    BUYERSPHERE REPORT: Where have all the buyers gone?

    Everyone's talking about social media. But are buyers really listening? The Buyersphere Report lifts the lid on the channels that different buyers really use for information and what this means for B2B marketers

    Read more: BUYERSPHERE REPORT: Where have all the buyers gone?

  • 06-04-2010
    DEBATE: Rebounding from the recession

    The IDM's B2B Marketing Council met in March to discuss the opportunities and challenges presented to marketers by the end of the recession in the run up to its annual B2B conference

    Read more: DEBATE: Rebounding from the recession

  • 04-03-2008
    CUSTOMER INSIGHT: Feedback tools

    Customer referencing has long been the province of the B2C sector but is now taking root in B2B enterprises. And with the rise of Web 2.0, it is beginning to take on a more significant and commercial role. Dave Howell reports

    Read more: CUSTOMER INSIGHT: Feedback tools

  • 04-03-2008
    CUSTOMER INSIGHT: Business lifecycles

    The way a business behaves can vary depending on where it is in its life cycle. Simon Lawrence, CEO of Information Arts, says understanding this is key to effective marketing

    Read more: CUSTOMER INSIGHT: Business lifecycles

  • 31-01-2008
    CUSTOMER INSIGHT: Customer maximisation

    How should marketers respond to the threat of a downturn in the economy? Simon Lawrence of Information Arts says up-selling and cross-selling are key in difficult times

    Read more: CUSTOMER INSIGHT: Customer maximisation

  • 02-01-2008
    CUSTOMER INSIGHT: SME legislation

    The New Year will inevitably bring with it new company regulations, but how is this likely to affect small businesses? Simon Lawrence of Information Arts says targeted B2B marketing could help ease their pain

    Read more: CUSTOMER INSIGHT: SME legislation

  • 10-12-2007
    CUSTOMER INSIGHT: Targetting HR decision makers

    Glenn Elliott, managing director of design agency N1 Creative, offers advice on how best to communicate with the decision makers in human resources

    Read more: CUSTOMER INSIGHT: Targetting HR decision makers

  • 30-08-2007
    CUSTOMER INSIGHT: How to find and maintain good customers

    If CRM leaves your leads cold, then PRM (Prospect Relationship Management) could be the solution. Simon Lawrence discusses the latest approach to maintaining good business relationships, from initial interest to closing the deal

    Read more: CUSTOMER INSIGHT: How to find and maintain good customers

  • 09-07-2007
    CUSTOMER INSIGHT: What makes business leaders tick?

    Read more: CUSTOMER INSIGHT: What makes business leaders tick?

  • 25-09-2005
    CUSTOMER INSIGHT: Bigger bang per buck

    John Coldwell, CEO of Infoquest, says it is critical for SMEs to identify and leverage their most profitable customers

    Read more: CUSTOMER INSIGHT: Bigger bang per buck

  • 25-09-2005
    CUSTOMER INSIGHT: Targeting the board

    Getting recognition and understanding of marketing at board level can be a tough task for SMEs, says Catherine Chetwynd, but the advantages to those companies that do adopt a more enlightened approach will be considerable

    Read more: CUSTOMER INSIGHT: Targeting the board

  • 28-02-2005
    CUSTOMER INSIGHT: Women prosumers

    Women are the new key business marketing audience, says Peter Frost, CEO of the Proficiency Group

    Read more: CUSTOMER INSIGHT: Women prosumers

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